Usecases /

Customer Support

Give your Support Agents a Memory

Memory lets agents resolve issues faster and personalize every reply with full context.

I have a new phone number: 555-346-0123

Used by 50k+ Developers From

Used by 50k+ Developers From

Used by 50k+ Developers From

Problems

Problems

Why Support Still Feels Frustrating

Customers Repeat Themselves

Agents re-ask questions instead of resolving issues.

Customers Repeat Themselves

Agents re-ask questions instead of resolving issues.

Customers Repeat Themselves

Agents re-ask questions instead of resolving issues.

Lost Between Channels

Context disappears across chat, email, and phone support.

Lost Between Channels

Context disappears across chat, email, and phone support.

Lost Between Channels

Context disappears across chat, email, and phone support.

Missed Red Flags

Recurring issues go unnoticed without memory.

Missed Red Flags

Recurring issues go unnoticed without memory.

Missed Red Flags

Recurring issues go unnoticed without memory.

Features

Features

Features

Smarter Replies
Less Repetition

Full Issue History

Agents remember past conversations, problems, and resolutions without digging.

Full Issue History

Agents remember past conversations, problems, and resolutions without digging.

Full Issue History

Agents remember past conversations, problems, and resolutions without digging.

Early Pattern Detection

Spots recurring issues across users so teams can act before things escalate.

Early Pattern Detection

Spots recurring issues across users so teams can act before things escalate.

Early Pattern Detection

Spots recurring issues across users so teams can act before things escalate.

Seamless Multi-Channel Context

Carries memory across chat, email, and phone interactions, ensuring preserved context.

Seamless Multi-Channel Context

Carries memory across chat, email, and phone interactions, ensuring preserved context.

Seamless Multi-Channel Context

Carries memory across chat, email, and phone interactions, ensuring preserved context.

Personalized Responses

Replies reflect tone, urgency, and past behavior to feel more human.

Personalized Responses

Replies reflect tone, urgency, and past behavior to feel more human.

Personalized Responses

Replies reflect tone, urgency, and past behavior to feel more human.

Token and Cost Efficient by Design

Run more capable agents while spending less.

Offloads memory from the prompt window

Reduces token use with smarter prompts

Handles long tasks reliably with better memory

Token and Cost Efficient by Design

Run more capable agents while spending less.

Offloads memory from the prompt window

Reduces token use with smarter prompts

Handles long tasks reliably with better memory

Token and Cost Efficient by Design

Run more capable agents while spending less.

Offloads memory from the prompt window

Reduces token use with smarter prompts

Handles long tasks reliably with better memory

Plug-and-Play Integration

Mem0 works with your current stack, just drop it in and scale.

Sub-150ms latency for real-time experiences

SOC-2 and HIPAA compliant with secure storage

Compatible with various tools.

Plug-and-Play Integration

Mem0 works with your current stack, just drop it in and scale.

Sub-150ms latency for real-time experiences

SOC-2 and HIPAA compliant with secure storage

Compatible with various tools.

Plug-and-Play Integration

Mem0 works with your current stack, just drop it in and scale.

Sub-150ms latency for real-time experiences

SOC-2 and HIPAA compliant with secure storage

Compatible with various tools.

Why Mem0

Why Mem0

Why Mem0

Smarter Support Starts with Mem0

Full Issue Recall

Knows the past tickets, tone, and resolution steps.

Full Issue Recall

Knows the past tickets, tone, and resolution steps.

Full Issue Recall

Knows the past tickets, tone, and resolution steps.

Omnichannel Context

Carries memory across chat, email, and voice support.

Omnichannel Context

Carries memory across chat, email, and voice support.

Omnichannel Context

Carries memory across chat, email, and voice support.

Built for Bots or Humans

Works with live agents, chatbots, or both, out of the box.

Built for Bots or Humans

Works with live agents, chatbots, or both, out of the box.

Built for Bots or Humans

Works with live agents, chatbots, or both, out of the box.

Early Signal Detection

Detects repeat issues across users early on before they escalate.

Early Signal Detection

Detects repeat issues across users early on before they escalate.

Early Signal Detection

Detects repeat issues across users early on before they escalate.

Time-Aware Memory

Automatically forgets or remembers information depending on its sensitivity.

Time-Aware Memory

Automatically forgets or remembers information depending on its sensitivity.

Time-Aware Memory

Automatically forgets or remembers information depending on its sensitivity.

Drop-In Ready

Add memory without rewriting support flows.

Drop-In Ready

Add memory without rewriting support flows.

Drop-In Ready

Add memory without rewriting support flows.

Give your AI
a memory and

personality.

Instant memory for LLMs—better, cheaper, personal.

Give your AI
a memory and

personality.

Instant memory for LLMs—better, cheaper, personal.

Give your AI
a memory and

personality.

Instant memory for LLMs—better, cheaper, personal.