Usecases /
Customer Support
Give your Support Agents a Memory
Memory lets agents resolve issues faster and personalize every reply with full context.
I have a new phone number: 555-346-0123
Used by 50k+ Developers From
Used by 50k+ Developers From
Used by 50k+ Developers From
Problems
Problems
Why Support Still Feels Frustrating
Customers Repeat Themselves
Agents re-ask questions instead of resolving issues.
Customers Repeat Themselves
Agents re-ask questions instead of resolving issues.
Customers Repeat Themselves
Agents re-ask questions instead of resolving issues.
Lost Between Channels
Context disappears across chat, email, and phone support.
Lost Between Channels
Context disappears across chat, email, and phone support.
Lost Between Channels
Context disappears across chat, email, and phone support.
Missed Red Flags
Recurring issues go unnoticed without memory.
Missed Red Flags
Recurring issues go unnoticed without memory.
Missed Red Flags
Recurring issues go unnoticed without memory.
Features
Features
Features
Smarter Replies
Less Repetition
Full Issue History
Agents remember past conversations, problems, and resolutions without digging.
Full Issue History
Agents remember past conversations, problems, and resolutions without digging.
Full Issue History
Agents remember past conversations, problems, and resolutions without digging.
Early Pattern Detection
Spots recurring issues across users so teams can act before things escalate.
Early Pattern Detection
Spots recurring issues across users so teams can act before things escalate.
Early Pattern Detection
Spots recurring issues across users so teams can act before things escalate.
Seamless Multi-Channel Context
Carries memory across chat, email, and phone interactions, ensuring preserved context.
Seamless Multi-Channel Context
Carries memory across chat, email, and phone interactions, ensuring preserved context.
Seamless Multi-Channel Context
Carries memory across chat, email, and phone interactions, ensuring preserved context.
Personalized Responses
Replies reflect tone, urgency, and past behavior to feel more human.
Personalized Responses
Replies reflect tone, urgency, and past behavior to feel more human.
Personalized Responses
Replies reflect tone, urgency, and past behavior to feel more human.
Token and Cost Efficient by Design
Run more capable agents while spending less.
Offloads memory from the prompt window
Reduces token use with smarter prompts
Handles long tasks reliably with better memory
Token and Cost Efficient by Design
Run more capable agents while spending less.
Offloads memory from the prompt window
Reduces token use with smarter prompts
Handles long tasks reliably with better memory
Token and Cost Efficient by Design
Run more capable agents while spending less.
Offloads memory from the prompt window
Reduces token use with smarter prompts
Handles long tasks reliably with better memory
Plug-and-Play Integration
Mem0 works with your current stack, just drop it in and scale.
Sub-150ms latency for real-time experiences
SOC-2 and HIPAA compliant with secure storage
Compatible with various tools.
Plug-and-Play Integration
Mem0 works with your current stack, just drop it in and scale.
Sub-150ms latency for real-time experiences
SOC-2 and HIPAA compliant with secure storage
Compatible with various tools.
Plug-and-Play Integration
Mem0 works with your current stack, just drop it in and scale.
Sub-150ms latency for real-time experiences
SOC-2 and HIPAA compliant with secure storage
Compatible with various tools.
Why Mem0
Why Mem0
Why Mem0
Smarter Support Starts with Mem0
Full Issue Recall
Knows the past tickets, tone, and resolution steps.
Full Issue Recall
Knows the past tickets, tone, and resolution steps.
Full Issue Recall
Knows the past tickets, tone, and resolution steps.
Omnichannel Context
Carries memory across chat, email, and voice support.
Omnichannel Context
Carries memory across chat, email, and voice support.
Omnichannel Context
Carries memory across chat, email, and voice support.
Built for Bots or Humans
Works with live agents, chatbots, or both, out of the box.
Built for Bots or Humans
Works with live agents, chatbots, or both, out of the box.
Built for Bots or Humans
Works with live agents, chatbots, or both, out of the box.
Early Signal Detection
Detects repeat issues across users early on before they escalate.
Early Signal Detection
Detects repeat issues across users early on before they escalate.
Early Signal Detection
Detects repeat issues across users early on before they escalate.
Time-Aware Memory
Automatically forgets or remembers information depending on its sensitivity.
Time-Aware Memory
Automatically forgets or remembers information depending on its sensitivity.
Time-Aware Memory
Automatically forgets or remembers information depending on its sensitivity.
Drop-In Ready
Add memory without rewriting support flows.
Drop-In Ready
Add memory without rewriting support flows.
Drop-In Ready
Add memory without rewriting support flows.
Give your AI
a memory and
personality.
Instant memory for LLMs—better, cheaper, personal.
Give your AI
a memory and
personality.
Instant memory for LLMs—better, cheaper, personal.
Instant memory for LLMs—better, cheaper, personal.
PRODUCTS
RESOURCES
© 2025 Mem0. All rights reserved.
PRODUCTS
RESOURCES
© 2025 Mem0. All rights reserved.
PRODUCTS
RESOURCES
© 2025 Mem0. All rights reserved.