Cookie Notice
This Cookie Notice explains how Embedchain, Inc. ("Embedchain," "we", “us” or "our") uses cookies and other tracking technologies in connection with the https://mem0.ai/ website and any other website that we own or control and which posts or links to this Cookie Notice (collectively, the “Sites”).
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes, like helping us understand how a site is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience.
Our Sites may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them).
We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Sites; and (2) third-party cookies, which are served by service providers or business partners on our Sites, and can be used by these parties to recognize your computer or mobile device when it visits other websites. Third-party cookies can be used for a variety of purposes, including site analytics, advertising, and social media features.
What types of cookies and similar tracking technologies do we use on the Sites?
On the Sites, we use cookies and other tracking technologies in the following categories described in the table below.
Type | Description | Who serves the cookies or similar technology | How to control them |
|---|---|---|---|
Necessary | These cookies are necessary to allow the technical operation of our services (e.g., they enable you to move around on a website and to use its features). | See ‘your choices’ below. | |
Functional | Enhance the performance and functionality of our services. | Intercom (with identity resolution powered by LiveIntent) | See ‘your choices’ below. |
Analytics | These cookies help us understand how our services is performing and being used. These cookies may work with web beacons included in emails we send to track which emails are opened and which links are clicked by recipients. | Google Analytics Hotjar PostHog Intercom (with identity resolution powered by LiveIntent) Framer Cloudflare Insights | You can find out more information about Google Analytics cookies here and about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our Sites by downloading and installing a browser plugin available here. See ‘your choices’ below. |
Marketing | These cookies are used by advertising companies to collect information about how you use our Sites and other websites over time. These companies use this information to show you ads they believe will be relevant to you within our services and elsewhere, and to measure how the ads perform. | Google Ads / DoubleClick (Conversion Linker) Google Tag Manager Meta / Facebook Pixel RB2B Rewardful | You can opt-out of Google Ads cookies here. You can opt-out of LiveIntent cookies here. See ‘your choices’ below. |
Other technologies
In addition to cookies, our sites and applications may use other technologies, such as Flash technology to pixel tags to collect information automatically.
Web Beacons
We may also use web beacons (which are also known as pixel tags and clear GIFs) on our websites and applications and in our HTML formatted emails to track the actions of users on our sites and applications and interactions with our emails. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages or within HTML formatted emails. Pixel tags are used to demonstrate that a webpage was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of the sites and applications, so that we can manage our content more effectively.
Mobile Application Software Development Kits (SDKs)
We may use third-party software development kits (“SDKs”) in our mobile applications. An SDK is third-party computer code that may be used for a variety of purposes, including to provide us with analytics regarding the use of our mobile applications, to integrate with social media, add features or functionality to our app, or to facilitate online advertising. SDKs may enable third parties to collect information directly via our applications.
Chat and other artificial intelligence (“AI”) technologies
We may use chat and other artificial intelligence (“AI”) technologies, such as those provided by OpenAI and Anthropic that employ cookies and software code to operate the chat or user input/prompt features that you can use to communicate with us or input your prompts and other data through the Service. OpenAI, Anthropic, and other third parties may access and use information about webpages visited on our website, your IP address, your general geographic information (e.g., city, state), and other personal information you share through online chats or within inputs to facilitate the provision of the Service.
Session-replay technologies
We may use session-replay technologies, such as those provided by Microsoft Clarity that employ software code to record users’ interactions with the Services in a manner that allows us to watch video replays of those user sessions. The replays include users’ clicks, mobile app touches, mouse movements, scrolls and keystrokes/key touches during those sessions. These replays help us diagnose usability problems and identify areas for improvement. You can learn more about Microsoft Clarity at https://www.microsoft.com/en-us/privacy/privacystatement.
Your choices
Your options for controlling what information cookies and other tracking technologies collect about you include:
Cookie Preference Dashboard. You can change the cookie settings when you visit our Sites via our Cookie Banner that is displayed to you when you first visit our Sites. Our Cookie Banner allows you to accept, reject or manage the setting of all or some cookies:
Necessary cookies do not require your consent.
When we deploy other cookies, you have the possibility to either accept or reject all cookies, or to allow the deployment of the categories of cookies you prefer, by clicking on the appropriate button (i.e. “accept all”, “reject all” or “manage preferences”).
Browser settings. Changing your internet web browser settings to block third-party cookies.
Privacy browsers/plug-ins. Using privacy browsers and/or ad-blocking browser plug-ins that let you block tracking technologies.
Blocking images/clear gifs. Most browsers and devices allow you to configure your device to prevent images from loading. To do this, follow the instructions in your particular browser or device settings.
Third-party opt-out option. You can opt-out of interest-based advertising through some of the third parties listed in the chart above by using the corresponding third-party opt-out tool provided in the chart.
Platform settings. Some platforms offer opt-out features that let you opt-out of use of your information for interest-based advertising. You may be able to exercise that option for Google and Facebook at the following websites:
Google: https://adssettings.google.com/
Facebook: https://www.facebook.com/about/ads
Ad industry tools. Opting out of interest-based ads from companies that participate in the following industry opt-out programs:
Network Advertising Initiative: http://www.networkadvertising.org/managing/opt_out.asp
Digital Advertising Alliance: https://optout.aboutads.info.
AppChoices mobile app, available at https://www.youradchoices.com/appchoices, which will allow you to opt-out of interest-based ads in mobile apps served by participating members of the Digital Advertising Alliance.
Mobile settings. Using your mobile device settings to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
You will need to apply these advertising-related opt-out settings on each device and browser from which you wish to limit the use of your information for interest-based advertising purposes. We cannot offer any assurances as to whether the companies we work with participate in the opt-out programs described above.
For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org. If you do not accept our cookies, you may experience some inconvenience in your use of our Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Sites.
If you choose to opt-out of targeted advertisements, you will still see advertisements online, but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored advertisements from companies that are not listed.
For more information about how we collect, use and share your information, see our Privacy Policy.
Changes
Information about the cookies we use may be updated from time to time, so please check back on a regular basis for any changes.
Questions
If you have any questions about this Cookie Notice, please contact us by email at [email protected].
Last modified 13th May 2026.